The Art of Active Listening
'If you’re here in this conversation, you’re going to stop doing anything else and just pay attention to this,' Brooks emphasizes. He introduces the SLANT method: 'sit up, lean forward, ask questions, nod your head, track the speaker.' This approach to active listening involves fully engaging with the speaker, making them feel heard and valued. Brooks illustrates this with examples like Oprah Winfrey, who visibly reacts to her guests' emotions, creating a powerful connection.