The One Minute Manager

Goals begin behaviors. Consequences maintain behaviors.

We are not just our behavior. We are the person managing our behavior.

Take a minute. Look at your performance. See if your behavior matches your goals.

Everyone is a potential winner. Some people are disguised as losers. Don’t let the appearances fool you.

The best minute I spend is the one I invest in people.

Goals make clear what is most important to focus on, Praisings build confidence that helps you succeed, and Re-Directs address mistakes. And all three of these help people feel better about themselves and produce good results.

Take a Minute To Look At Your Goals. Then Look At What You’re Doing And See If It Matches Your Goals.

People Who Feel Good About Themselves Produce Good Results.

People who feel good about themselves produce good results.

The brainpower isn’t only in the executive office—it can be found throughout the organization.

Speed is a currency of success now.

Help People Reach Their Full Potential. Catch Them Doing Something Right.

Feedback is an invaluable tool.

Your job is to show people how to manage themselves and enjoy it. You want them to succeed when you’re not around.

Making mistakes is not the problem. It’s not learning from them that causes real problems.

I don’t make decisions for other people.

Our Manager works with us to make it clear what our responsibilities are and what we are being held accountable for.

The One Minute Re-Direct helps me learn, because it can let me see what I need to do differently.

If it’s the people who get the results, then it makes good sense to invest more in people.