Learning Through Immersion and Reflection

"Kaplan didn’t just study the movie business, he embraced it and absorbed it, and thereby understood it." Bennis emphasizes the importance of immersive learning and reflection. By actively engaging and reflecting on experiences, leaders gain deeper insights. Kaplan's approach at Disney, where he meticulously noted industry jargon and sought clarification, exemplifies the value of experiential learning combined with reflective practice.