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The Innovator's Dilemma

The Innovator's Dilemma

by Clayton Christensen

When New Technologies Cause Great Firms to Fail (Management of Innovation and Change)

1997
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Within markets, there is often a mismatch between the performance offered by technological innovations and the actual market needs. These mismatches signal when firms cling to sustaining technologies that exceed customer requirements, opening space for disruptive innovations that better align with minimally viable needs, reshaping the competitive field.

Clayton Christensen, The Innovator's Dilemma