Among all those chiefdoms, the ubiquitous problem of devising centralized power structures was solved most successfully by a chief called Dingiswayo, who gained ascendancy of the Mtetwa chiefdom by killing a rival around 1807.

I want salespeople who will stay with me forever. Other kinds of employees are different. If they don’t keep moving up in the organization, sooner or later they’re going to be overpaid.

The easier a behavior is to do, the more likely the behavior will become habit.

Objective data is not influenced by feelings or emotions; in contrast, subjective data captures one’s perceptions or feelings about a situation.

Even negative attention can be useful if it makes products and ideas top of mind.

Part of getting to know yourself is to unknow yourself—to let go of the limiting stories you’ve told yourself about who you are so that you aren’t trapped by them, so you can live your life and not the story you’ve been telling yourself about your life.

Move forward courageously in the midst of uncertainty.

Well bought is half sold.

When your child is upset, connect first emotionally, right brain to right brain.

Contempt as a rule will cease with the beginning of mourning for the irreversible that cannot be changed, for contempt, too, has in its own way served to deny the reality of the past.