If your goal is to never make a mistake in your life, you shouldn’t look for secrets. The prospect of being lonely but right—dedicating your life to something that no one else believes in—is already hard. The prospect of being lonely and wrong can be unbearable.

It was a profound lesson: leaders must be detached, must pull back to a position above the fray where they can see the bigger picture. That was the only way to effectively lead. Otherwise, the results could be disastrous.

Moravec’s paradox: machines and humans frequently have opposite strengths and weaknesses.

Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.

Indifference is the worst environment for insight. And the slip-box is, above all, a tool for enforcing distinctions, decisions and making differences visible.

If we receive the Holy Spirit, the love of God will be shed abroad in our hearts, and God will melt us into one as never before.

Takeaway #1 Communicating Compassionately & Clearly

Good checklists are: 1. Precise. 2. Easy to use even in the most difficult situations. 3. Provide only the most important steps.

Trust Your Intuition Over External Validation.

If you wish to improve, be content to appear clueless or stupid in extraneous matters.