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Never Split the difference
by Chris Voss
Negotiating As If Your Life Depended On It
Social
Entrepreneur
2016
5
"
"
Going too fast is one of the mistakes all negotiators are prone to making. If we’re too much in a hurry, people can feel as if they’re not being heard and we risk undermining the rapport and trust we’ve built.
— Chris Voss, Never Split the difference
