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Never Split the difference

Never Split the difference

by Chris Voss

Negotiating As If Your Life Depended On It

Social
Entrepreneur
2016
5
"
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Use a summary to trigger a that’s right. The building blocks of a good summary are a label combined with paraphrasing. Identify, rearticulate, and emotionally affirm "the world according to . . ."

Chris Voss, Never Split the difference