When you thought you were drowning, what did you desire most?” The man gasped, “Air.” Back came Buddha’s reply, “When you want salvation as much as you wanted air, then you will get it.

What most buyers are interested in is something called free cash flow, and free cash flow is a function of profit, not sales.

When you really listen to others in depth until they feel understood, you are communicating how much they mean to you.

Empowered teams consist of individuals with diverse skills and expertise who work together to deliver value.

Your feelings are your responsibility and you must own them and see them as your problem so you can begin to find an answer to whatever issue they are pointing to.

We exhaust ourselves far more from the tension and the consequences of internal disharmony—not doing what we feel we should— than from hard, unremitting work.

The Christian is independent of human authority, because he acknowledges God’s authority alone. His law, revealed by Christ, he recognizes in himself, and voluntarily obeys it.

The desire for a feeling of importance is one of the chief distinguishing differences between mankind and the animals.

Practice and integration: Nonviolent communication requires practice and integration into our daily lives. By consistently applying the principles and techniques outlined in the book, we can develop more compassionate and effective communication skills.

Trust the whisper of your gut.