The first major order for Texas Instruments’ chips was for the guidance computer on the Minuteman II missile.

The quality of names in a software system can affect its perceived complexity in non-trivial ways. Good names provide clarity by telling the reader what an entity is and what it is not, which reduces the need for extensive comments.

Bad checklists are: 1. Vague and imprecise. 2. Too long. 3. Too hard to use. 4. They treat the people who use them as dumb as they provide each and every step.

Kevin Bacon’s 7 degrees of separation applies to customer conversations. You can find anyone you need if you ask for it a couple times.

What matters is love-in-work, not work-life balance“Work-life balance” is yet another common but flawed concept about the workplace. In reality, what we’re truly wrestling with isn’t work vs life, but things we love vs loathe.

Becoming a leader is a lot like investing successfully in the stock market. If your hope is to make a fortune in a day, you’re not going to be successful.

Chaos may rattle you, but order can kill you.

People commit themselves fully and deliver their best only if they share the same passion as the leader does, and it's critical that they can picture their own aspirations in the shared vision.

The Empathy step gives your child a voice. Then they don’t have to scream—or exhibit any other concerning behaviors—to be heard.

The story should end with the emotional equivalent of a punctuation mark. A story, like a sentence, can end in only four ways: with a period, an exclamation point, a question mark, or an ellipsis.