In short, companies that achieve a high return on capital are likely to have a special advantage of some kind. That special advantage keeps competitors from destroying the ability to earn above-average profits.

Self-awareness is like an onion. The first layer is a simple understanding of one’s emotions. The second layer is an ability to ask why we feel certain emotions. This layer of questioning helps us understand the root cause of the emotions that overwhelm us. Once we understand that root cause, we can ideally do something to change it. The third level is our personal values: Why do I consider this to be success/failure? How am I choosing to measure myself? By what standard am I judging myself and everyone around me?

It is important to be able to talk about them, to have a place to dispel feelings in a cathartic way, so we don’t act them out at the expense of our children.

One challenge of building purpose is to translate abstract ideas (values, mission) into concrete terms. One way successful groups do this is by spotlighting a single task and using it to define their identity and set the bar for their expectations.

We were definitely on holy ground and we knew it. In a few moments of silence then, we both turned our attention to the Lord Jesus, who being alive and with us and in us had just told us again, 'Where two... are gathered in my name there am I in the midst of them.

Authentic leaders are true to themselves and their beliefs. They engender trust and develop genuine connections, which enables them to motivate people to achieve high levels of performance.

Jesus did not send me to war at my own expense and in my own power. He intended for me to have the fullness of the Holy Spirit.

You own your boundaries. They don't own you.

If you want to be successful as a leader, you need to learn to become comfortable with uncertainty and make shifts continually.

When you are a manager trying to move your team toward making a decision, the room will be rife with opinions. Bill always counseled us to try to cut through those opinions and get to the heart of the matter.