Use different words to describe the entity being documented to clarify its purpose. Focus on what the entity represents, and not on how it is manipulated.

Being creative is a choice and creativity is contagious.

There is an enormous disconnect between understanding and doing. Most leadership development revolves around one huge false assumption: If people understand, then they will do. That’s not true.

In everything give thanks, for this is the will of God in Christ Jesus concerning you.

Direction - Determine the destination: Vision. The mountain we are jointly trying to climb, often multiyear, often measurable.

Forgetting is a skill that you must develop in order to have emotional flow. If you cannot help but feel anger or disgust in the moment, make it a point to not let it remain the following day.

Stop thinking of a business as "your thing", "doing what you love", or even to be rich, and start thinking about solving pain points, eliminating needs, fixing problems, providing services, or creating emotions.

One more thing about growth rate: all else being equal, a 20-percent grower selling at 20 times earnings (a p/e of 20) is a much better buy than a 10-percent grower selling at 10 times earnings (a p/e of 10).

The point is that you’re working together on the problem instead of against each other through the problem.

One out of four patients we interviewed could not recall anyone they had felt safe with as a child. We checked “nobody” on our work sheets and did not comment, but we were stunned. Imagine being a child and not having a source of safety, making your way into the world unprotected and unseen.