I realized that Cathy and I would both be adults someday, just like my sister and me. And dearest friends do not have to be alike. The words came to mind, 'How dare you try to impose your personality on her. Rejoice in your differences!

This finding, that people will readily fabricate reasons to explain their own behavior, is called “confabulation.”

If you will first help people get what they want, they will help you get what you want.

Remember, every professional was once an amateur, and every master started as a beginner. Ordinary people can accomplish extraordinary feats, once they’ve routinized the right habits.

Lesson 3: It can be time-consuming to keep a high density of talent, but it allows maximum efficiency. So instead of viewing employees as a family, Netflix views employees more like a sports team collectively trying to win a title.

We live in a world of thought, not reality.

Essentialists don’t default to Band-Aid solutions. Instead of looking for the most obvious or immediate obstacles, they look for the ones slowing down progress. They ask, ‘What is getting in the way of achieving what is essential?’…the Essentialist simply makes a one-time investment in removing obstacles.

To work in an organization whose value system is unacceptable or incompatible with one’s own condemns a person both to frustration and to non-performance

The organizations that thrive in the future will be those that leverage digital technologies to improve their offerings and operations.

Real networking was about finding ways to make other people more successful.