Communication as a Tool for Peace
Effective communication is highlighted as a critical tool in managing relationships with difficult individuals. Eding advocates for clear, honest, and empathetic communication to dismantle defensive barriers. 'The best way to deal with a defensive person is to try to get him to talk to you,' she writes, explaining that sharing vulnerabilities can build trust. By opening up and encouraging others to do the same, we can create an atmosphere where mutual understanding prevails over conflict.