Observe Warning Signs

Learning to recognize when someone is getting defensive or agitated is crucial. Eding advises looking for verbal cues like aggressive language or tone, and non-verbal signs such as body language. Addressing issues calmly before they escalate can prevent misunderstandings and conflicts. 'If you make yourself angry at others who prick you by acting in harmful and provocative ways, the strategies offered in this book will enable you to calm and stabilize yourself,' she notes.