The Curse of Knowledge explains the difficulty experts face in conveying information to novices because they forget what it's like not to know something. For example, in the 'tappers and listeners' experiment, tappers couldn't understand why listeners couldn't identify the songs they were tapping, illustrating the communication gap created by this curse. The Curse of Knowledge underscores the need for simplicity and empathy in communication. 'Once we know something, we find it hard to imagine what it was like not to know it. Our knowledge has cursed us.' | Chip Heath | Made to Stick

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The Curse of Knowledge

The Curse of Knowledge explains the difficulty experts face in conveying information to novices because they forget what it's like not to know something. For example, in the 'tappers and listeners' experiment, tappers couldn't understand why listeners couldn't identify the songs they were tapping, illustrating the communication gap created by this curse. The Curse of Knowledge underscores the need for simplicity and empathy in communication. 'Once we know something, we find it hard to imagine what it was like not to know it. Our knowledge has cursed us.'

-- Chip Heath