The P/PC Balance
The P/PC Balance principle highlights the importance of balancing short-term productivity (P) with long-term asset maintenance (PC). Covey explains that neglecting maintenance, whether of physical assets or human relationships, leads to decreased efficiency and increased costs. He states, 'The P/PC Balance is particularly important as it applies to the human assets of an organization—the customers and the employees.' This principle encourages a sustainable approach to productivity, ensuring long-term success.