Managing Complexity with Checklists
Modern professions, especially in fields like medicine and aviation, face extreme complexity that individual expertise alone cannot manage. Atul Gawande illustrates this with examples like the intricate procedures required to save a young girl who fell into a fishpond. Checklists serve as practical tools to ensure that essential steps are not overlooked, thereby managing complexity effectively. 'The traditional solution in most professions has not been to punish failure but instead to encourage more experience and training... And there is such a strategy—though it will seem almost ridiculous in its simplicity... It is a checklist.'