Feed Hungry Minds, One Idea at a Time.
Empowering Team Communication
Effective teamwork and communication are crucial in high-stakes environments. Gawande highlights how checklists can foster better communication among team members, as seen in the case where nurses were empowered to stop doctors if they skipped steps. This cultural shift led to better patient outcomes and enhanced teamwork. 'Giving people a chance to say something at the start seemed to activate their sense of participation and responsibility.'