Feedback helps users understand the results of their actions, reducing anxiety and uncertainty. Norman illustrates this using examples like the filling hourglass on computers, which signifies ongoing processes. He asserts, "Feedback provides reassurance, even when it indicates a negative result." Effective feedback is timely, clear, and appropriately scaled, ensuring users feel informed and in control. | Don Norman | The Design Of Everyday Things

Feed Hungry Minds, One Idea at a Time.

Feedback is Crucial for User Satisfaction

Feedback helps users understand the results of their actions, reducing anxiety and uncertainty. Norman illustrates this using examples like the filling hourglass on computers, which signifies ongoing processes. He asserts, "Feedback provides reassurance, even when it indicates a negative result." Effective feedback is timely, clear, and appropriately scaled, ensuring users feel informed and in control.

-- Don Norman