Transactional trust is “I trust that you will do what you say”. That’s important, but the deeper issue relates to relational trust - which is at the core of the first dysfunction. | The Five Dysfunctions of a Team

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Transactional trust is “I trust that you will do what you say”. That’s important, but the deeper issue relates to relational trust - which is at the core of the first dysfunction.

-- Patrick Lencioni