The Role of Constructive Conflict

Constructive conflict is necessary for a healthy team. Kathryn points out that the lack of debate and open discussion is a sign of deeper issues, primarily a lack of trust. She states, 'Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.' This is illustrated when the team begins to engage in more open and honest discussions during the off-site, despite initial discomfort. Addressing and resolving conflicts openly can lead to stronger, more cohesive teamwork.