Trust is built through vulnerability. Kathryn emphasizes that trust can only be achieved when team members are willing to show vulnerability, such as acknowledging their strengths and weaknesses openly. For instance, Kathryn sets the tone by admitting her strength in cutting through unnecessary details and her weakness in public speaking. This act of vulnerability encourages others to follow suit, although not everyone is equally forthcoming. Mikey, for example, struggles with this exercise, providing a shallow response that highlights her discomfort with vulnerability. This reluctance to be open hinders the team's ability to build genuine trust. | Patrick Lencioni | The Five Dysfunctions of a Team

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Leadership

Building Trust through Vulnerability

Trust is built through vulnerability. Kathryn emphasizes that trust can only be achieved when team members are willing to show vulnerability, such as acknowledging their strengths and weaknesses openly. For instance, Kathryn sets the tone by admitting her strength in cutting through unnecessary details and her weakness in public speaking. This act of vulnerability encourages others to follow suit, although not everyone is equally forthcoming. Mikey, for example, struggles with this exercise, providing a shallow response that highlights her discomfort with vulnerability. This reluctance to be open hinders the team's ability to build genuine trust.

-- Patrick Lencioni