Horowitz emphasizes the critical role of Human Resources (HR) in ensuring management quality within a company. He argues that while HR cannot directly create a well-managed company with a great culture, it can identify when management is failing. He suggests that HR should focus on the entire employee life cycle, from hiring to retirement, to support, measure, and improve management practices. 'A high-quality human resources organization cannot make you a well-managed company with a great culture, but it can tell you when you and your managers are not getting the job done.' | Ben Horowitz | The Hard Thing About Hard Things

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The Role of HR in Management Quality Assurance

Horowitz emphasizes the critical role of Human Resources (HR) in ensuring management quality within a company. He argues that while HR cannot directly create a well-managed company with a great culture, it can identify when management is failing. He suggests that HR should focus on the entire employee life cycle, from hiring to retirement, to support, measure, and improve management practices. 'A high-quality human resources organization cannot make you a well-managed company with a great culture, but it can tell you when you and your managers are not getting the job done.'

-- Ben Horowitz