When talking to customers, always ask about their specific past experiences rather than their opinions or future intentions. This will provide you with actionable insights based on real behavior. | Rob Fitzpatrick | The Mom Test

Continuous Learning, Continuous Transformation.

Entrepreneur

Focus on Specific Past Experiences

When talking to customers, always ask about their specific past experiences rather than their opinions or future intentions. This will provide you with actionable insights based on real behavior.

-- Rob Fitzpatrick