Bill Campbell believed in the positive role of conflict within teams, provided it was managed constructively. 'Disagreement and debate are vital in decision-making processes,' emphasize the authors. Constructive conflict can surface innovative solutions and prevent groupthink. For example, internal debates at Google improved product strategies, demonstrating how healthy conflict can result in better decisions. | Eric Schmidt | Trillion Dollar Coach

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Constructive Conflict

Bill Campbell believed in the positive role of conflict within teams, provided it was managed constructively. 'Disagreement and debate are vital in decision-making processes,' emphasize the authors. Constructive conflict can surface innovative solutions and prevent groupthink. For example, internal debates at Google improved product strategies, demonstrating how healthy conflict can result in better decisions.

-- Eric Schmidt