The Law of Compensation (Chapter 5) Your income is determined by how many people you serve and how well you serve them.

The follow-ups need to be treated with as much care as the preparation. A single meeting is not an end unto itself; it is a stepping-stone in the much longer path of creating something valuable for the world

I do not think that this [the universe] can be explained only by natural causes, and are forced to impute to the wisdom and ingenuity of an intelligent.

We judge ourselves by our intentions and others by their behavior. This is why, as we’ll discuss later, one of the fastest ways to restore trust is to make and keep commitments—even very small commitments—to ourselves and to others.

Look at things not as they are, but as they can be. Visualization adds value to everything. A big thinker always visualizes what can be done in the future. He isn’t stuck with the present

The more evidence we find to support a hypothesis, the more confidence we have for it. This process also helps to avoid the dangers that come from fishing for data—finding the spurious correlations that might randomly exist but have no real reason or explanation beyond chance.

Going too fast is one of the mistakes all negotiators are prone to making. If we’re too much in a hurry, people can feel as if they’re not being heard and we risk undermining the rapport and trust we’ve built.

The journalistic approach: Using unexpected free time in your day for deep work.

If you can't explain it to a six years old, you don't understand it yourself.

The fact remains that teams, because they are made up of imperfect human beings, are inherently dysfunctional.