Synergy is what happens when one plus one equals ten or a hundred or even a thousand.

I was suffering from my own sin, from the pride that was still rising high in my heart, and from my false sense of entitlement and deserved goods.

Practical Value: People like to help others. We’ll pass on content with practical value that’ll benefit the recipients. Highlight incredible value and package your content accordingly.

Number of defects – zero-defect workers took slightly less time to complete a task;

Once we achieve clarity and buy-in, it is then that we have to hold each other accountable for what we sign up to do, for high standards of performance and behavior.

High performers understand that they don’t have to trade speed for stability or vice versa, because by building quality in they get both.

Take calculated risks, and for sure shit will happen. But do it in a way where the worse thing that can happen is you meet new people, new opportunities will appear, feedback will be given, and you learn.

The world is bursting with wonder, and yet it’s the rare productivity guru who seems to have considered the possibility that the ultimate point of all our frenetic doing might be to experience more of that wonder.

Our research shows that these are wrong questions to focus on. What tools or technologies you use is irrelevant if the people who must use them hate using them, or if they don’t achieve the outcomes and enable the behaviors we care about.

The Cold War arms race, it’s worth remembering, wasn’t won by the first country to shoot a satellite into space. Yet China’s capabilities when it comes to AI systems are undeniably impressive.