Everything comes from nothing.

By listening intensely, a negotiator demonstrates empathy and shows a sincere desire to better understand what the other side is experiencing.

The most impressive thing about this improvement in performance was that it did not come from a major process change or an advance in technology. Instead, it came through a leadership principle that has been around for ages: Simple.

Vocation can be a cure for self-centeredness, because to do the work well you have to pay attention to the task itself.

In accepting this challenge to suffer bravely, life has a meaning up to the last moment, and it retains this meaning literally to the end.

The Third Way is all about ensuring that we’re continually putting tension into the system, so that we’re continually reinforcing habits and improving something. Resilience engineering tells us that we should routinely inject faults into the system, doing them frequently, to make them less painful.

Leaders have the authority and budget to make the large-scale changes that are often needed, to provide air cover when a transformation is underway, and to change the incentives of entire groups of technical professionals.

With the addition of iron tools to their wet-climate crops, the Bantu had finally put together a military-industrial package that was unstoppable in the subequatorial Africa of the time.

You just need to be positive, believe in yourself, and focus on others.

How can I be sure that I will be successful and happy in my career?