To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.

If a woman is to give her child what he will need throughout his life, it is absolutely fundamental that she not be separated from her newborn, for the hormones that foster and nourish her motherly instinct are released immediately after birth and continue in the following days and weeks as she grows more familiar with her baby.

Like other animals, babies have a variety of natural reflexes facilitating our survival in the world, with one of the most obvious being able to cry to tell you they need your company or to be changed, held and fed.

Synergy is the summum bonum —the supreme or highest fruit—of all the habits. It’s the magic that happens when one plus one equals three—or more. And it happens because the relationship between the parts is a part itself.

People think that just because IT doesn’t use motor oil and carry physical packages that it doesn’t need preventive maintenance… That somehow, because the work and the cargo that IT carries are invisible, you just need to sprinkle more magic dust on the computers to get them running again... showing how IT risks jeopardize business performance measures, you can start making better business decisions.

No matter what we do on the outside, people respond to how we feel on the inside

To truly cherish the things that are important to you, you must first discard those that have outlived their purpose.

You need to understand some basics about the young brain that you are helping to grow and develop.

A reliable way to make people believe in falsehoods is frequent repetition, because familiarity is not easily distinguished from truth.

Focus on the 20% of actions that yield 80% of results.