Calibrated questions, especially those starting with 'How' and 'What,' are essential for guiding conversations and uncovering hidden information. These questions encourage the other party to think deeply and provide valuable insights. For example, asking 'How can we solve this problem?' instead of 'Can we solve this problem?' fosters collaboration. 'With calibrated questions, you don't directly push the other party to see things your way. You nudge them.' | Chris Voss | Never Split the difference

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Calibrated Questions

Calibrated questions, especially those starting with 'How' and 'What,' are essential for guiding conversations and uncovering hidden information. These questions encourage the other party to think deeply and provide valuable insights. For example, asking 'How can we solve this problem?' instead of 'Can we solve this problem?' fosters collaboration. 'With calibrated questions, you don't directly push the other party to see things your way. You nudge them.'

-- Chris Voss