Lead with Courage to Uphold the Infinite Mindset
Adopting an infinite mindset often challenges conventional, short-term focused norms, requiring courage from leaders. Doug Parker of American Airlines demonstrated this by prioritizing employee trust over immediate profits, even when facing criticism from Wall Street. He invested in wage increases and improved working conditions, fostering loyalty and long-term success. Leading with courage means making principled decisions that align with the Just Cause, even when they are not the easiest or most popular choices. It is about committing to values and the well-being of all stakeholders over fleeting gains.