Perhaps the most important single step in the whole history of writing was the Sumerians’ introduction of phonetic representation, initially by writing an abstract noun (which could not be readily drawn as a picture) by means of the sign for a depictable noun that had the same phonetic pronunciation.

All animals, including humans, need to see the connection between action and consequence in order to learn or react appropriately.

Resist the temptation to “make better” instantly. Instead of giving advice, continue to accept and reflect on your child’s feelings.

It is not the genius at the top giving directions that makes people great. It is great people that make the guy at the top look like a genius.

We can adopt a practice. Here are the surprising truths that have been hidden by our desire for those perfect outcomes, the ones industrial recipes promise but never quite deliver: Skill is not the same as talent. A good process can lead to good outcomes, but it doesn’t guarantee them. Perfectionism has nothing to do with being perfect. Reassurance is futile. Hubris is the opposite of trust. Attitudes are skills. There’s no such thing as writer’s block. Professionals produce with intent. Creativity is an act of leadership. Leaders are imposters. All criticism is not the same. We become creative when we ship the work. Good taste is a skill. Passion is a choice.

Being a great manager is a highly personal journey, and if you don’t have a good handle on yourself, you won’t have a good handle on how to best support your team.

Come to me, all who labor and are heavy laden, and I will give you rest.

Real love is accepting other people the way they are without trying to change them.

The most important power we have is the power to help select the lens through which we see reality.

It’s not the empty boat, but my reaction to it that causes my anger.