Givers have an easier time developing great networksGivers perform better in complex negotiation

From this, you can extrapolate that anything your report can do just as well or better than you, you should delegate

Trying to learn from customer conversations is like excavating a delicate archaeological site. The truth is down there somewhere, but it’s fragile.

Leadership is about taking responsibility for lives and not numbers. Managers look after our numbers and our results and leaders look after us.

In your writing, remember that the purpose of everything you're doing is to about some kind of emotional reaction in your reader or viewer.

By administering psychedelics in carefully calibrated doses, neuroscientists can profoundly disturb the normal waking consciousness of volunteers, dissolving the structures of the self and occasioning what can be described as a mystical experience.

We can only ever feel what we are thinking.

All decisions are objective until the first line of the code is written. And then they are emotional.

One of the things that helped us was the fact that we were already a close, tight-knit group of people.

People are bad at detecting lies and deception in strangers. We rely too much on appearance, tone, andconfidence when assessing trustworthiness.