If a team doesn’t engage in constructive and ideological conflict and debate, it will fail to secure the full commitment of each member.

The ability to do what you want, when you want, with who you want, for as long as you want, is priceless.

A mindset that can be paranoid and optimistic at the same time is hard to maintain, because seeing things as black or white takes less effort than accepting nuance. But you need short-term paranoia to keep you alive long enough to exploit long-term optimism.

The single greatest advantage any company can achieve is organizational health. Yet it is ignored by most leaders even though it is simple, free, and available to anyone who wants it.

God is speaking. Not God spoke, but God is speaking.

Customer retention is the key to growth, and you retain customers by building strong relationships with them.

The key to effective interdependent effort is what we call 'win-win stewardship agreements.' These agreements represent the critical juncture of people and possibilities.

Practice the 'Empty Boat' Mindset.

Our commitments build our moral character.

If you don't contradict yourself on a regular basis, then you're not thinking.