Around 13,000 years ago, as glaciers melted rapidly all over the world, conditions in Japan changed spectacularly for the better, as far as humans were concerned.

Leaders become great not because of their power, but because of their ability to empower others.

A sincere and specific apology said while looking into someone’s eyes is pretty powerful.

If everything is important, then nothing is.

Scarcity is the 'never enough' problem.

All of my time and attention are spoken for—several times over. Please do not ask for them.

Small samples yield extreme results more often than large samples do.

While Dad liked it that Mom was bringing home a paycheck, he saw himself as the head of the household, and he maintained that the money should be turned over to him. It was his responsibility, he'd say, to handle the family finances.

A business that looks orderly says to your customer that your people know what they’re doing.

Start Small to Grow Big