Don’t bullshit them when you don’t know something; encourage them to ask friends or family who might have a better answer.

Your father's the only one who can help himself," Mom said. "Only he knows how to fight his own demons.

Your current way of work took decades to entrench. It’s going to take time to change actions and thought patterns until they become new habits and, eventually, your new culture.

If an emotion can't change the condition or the situation you're dealing with, it is likely an unhelpful emotion. Or, quite possibly, a destructive one.

By ruthlessly reducing the shallow while preserving the deep, this strategy frees up our time without diminishing the amount of new value we generate.

There are five basic ways a company can increase earnings: reduce costs; raise prices; expand into new markets; sell more of its product in the old markets; or revitalize, close, or otherwise dispose of a losing operation.

The biggest problem with employee theft is that it often leads you to make bad decisions about your business and your life. The emotions are so overwhelming that you tend to overreact. You can’t get back to making good business decisions until you take the emotions out of the process.

It turns out that it’s not training hours or DNA that changes outcomes. It’s our belief in possibility and the support of the culture around us.

Conflict resolution: Nonviolent communication offers a framework for resolving conflicts peacefully and finding win-win solutions. By practicing empathy, expressing feelings and needs, and making clear requests, we can create an atmosphere of collaboration and understanding.

The Jew does not experience faith primarily in solitude. He or she experiences it primarily in community, in what one does with others. The synagogue is not the locus of Jewish life. The Shabbat dinner table is.