You can’t make people listen to you. You can’t make them execute. You have to lead them.

Discipleship means joy. In the modern world it seems so difficult to walk with absolute certainty in the narrow way of ecclesiastical decision and yet remain in the broad open spaces of the universal love of Christ.

The superheroes you have in your mind (idols, icons, titans, billionaires, etc.) are nearly all walking flaws who’ve maximized 1 or 2 strengths.

One of the fastest ways to restore trust is to make and keep commitments – even very small commitments – to ourselves and to others.

The key to your family culture is how you treat the child that tests you the most. When you can show unconditional love to your most difficult child, others know that your love for them is also unconditional. And that knowledge builds trust.

The same way you make any decision. You weigh the evidence and you listen to yourself. The trick for you is going to be to listen to what matters, not to every single thing that makes you dissatisfied or anxious.

Trust always affects two outcomes—speed and cost. When trust goes down, speed will also go down and costs will go up.

The fact is that all people you meet have a high regard for themselves and like to be fine and unselfish in their own estimation.

I believe that every conversation you have is an invitation to risk revealing the real you.

Requests vs. Demands: Nonviolent communication encourages making requests rather than demands. A request respects the autonomy and choice of others, while a demand can create resistance and conflict. By making clear and specific requests, we increase the likelihood of getting our needs met and finding mutually beneficial solutions.