Conflict resolution: Nonviolent communication offers a framework for resolving conflicts peacefully and finding win-win solutions. By practicing empathy, expressing feelings and needs, and making clear requests, we can create an atmosphere of collaboration and understanding.

The shallow work that increasingly dominates the time and attention of knowledge workers is less vital than it often seems in the moment.

The power of modularity goes beyond just software development and engineering. By building easy-to-integrate subsystems like payments and logistics, Amazon makes its entire business more flexible and rapidly adaptable.

Actionable metrics are the antidote to this problem. When cause and ef fect is clearly understood, people are better able to learn from their actions.

The baptized Christian has ceased to belong to the world and is no longer its slave. He belongs to Christ alone, and his relationship with the world is mediated through him.

For the daughter of the town drunk, you sure got big plans," he said.

The first strategy is all about urgency: What’s the most pressing thing I have to do today?

All change is hard at first, messy in the middle and gorgeous at the end.

The Matthew Effect describes a process of cumulative advantage. 'Initial comparative advantages of trained capacity, structural location and available resources make for successive increments of advantage such that the gaps between the haves and the have-nots in science (as in other domains of social life) widen.

Orthodoxy that is cold is only academically orthodox. It stimulates the Lower Room passion to manage.